Policies, Terms and Conditions



I am delighted in your interest in my products and services.

My textiles are sourced directly from France, as well as collectors and dealers worldwide for their individual character and beauty. Most are at least 100 years old and have long histories. Condition is seldom perfect, this should not be considered defective. Imperfections may include but are not limited to threads, small marks, tiny holes, fading or darns… The timeworn look and signs of their unique history is part of what makes them so charming and unique. I do my best to accurately describe condition so please read carefully.

Each of my pieces are individually designed and crafted by hand in my Vermont studio. Certain flaws are considered normal in the handmade process. If you are not satisfied with your handmade purchase the standard return policy applies, 10 days from purchase for merchandise credit.

Coordinates and custom orders generally take 2 - 4 weeks. You will receive an estimated turnaround time with your quote. Upon design and quote approval, all custom orders must be prepaid and are non-refundable or returnable.

 


Returns

I want you to be happy with your purchase!


At this time returns are for merchandise credit only. Shipping will not be credited.


Please note that you must request a return within 10 days of purchase. info@claudiabarber.com

Item must be returned in the condition it was received with original packaging and free of odors, dirt or other debris. Customer is responsible for return shipping costs.

All custom orders are non-refundable and non- returnable.

 


Copyright and Trademark
 
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Site. Copyright © 2015, Claudia Barber  All Rights Reserved.  Design and content of this site granted for for personal reference only. Not for commercial use or reproduction.

 


Privacy


Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Terms, conditions and policies may be changes without notice those changes will be represented on this
page.